Secrets of Empathic Leadership

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It’s late in the day on a Thursday. You’re already running late for your umpteenth meeting of the day and your employee walks into your door with another problem. Great. Just what you need and don’t have time for. You try and brush your assistant off by telling him you have another meeting but he hesitates. So you ask “what is it?” He tells you he has a problem with the copy vendor. You say, “well, deal with it!” and storm out. As similar encounters happen, you continue to blow him off getting frustrated that he doesn’t know how to problem solve these issues. After a few months you notice his performance is slipping, and he’s reserved and hesitant around you. You get more frustrated wondering whether he’s going to get with it or if you’re going to have to let him go. Maybe. Or maybe Continue reading “Secrets of Empathic Leadership”